Refunds & Exchanges

Can I return or exchange items?
Due to the customized nature of our products, we do not offer refunds or exchanges for change of mind. If you need to cancel, notify us within 24 hours of placing your order.

What if my order is damaged or incorrect?
We sincerely apologize for any inconvenience. Please email us with:

  • Your order number
  • The product name
  • Photos of the defect or incorrect item

If an issue is confirmed, we’ll arrange a replacement.

Refund Policy

Due to customization, we cannot offer refunds for change of mind. To cancel, contact us within 24 hours of ordering.

If your order arrives damaged or faulty, please send:

  • Order number
  • Product name
  • Photographs of the defect

If the issue is confirmed, we’ll arrange a replacement.